Privacy Policy

1.2 Information collected automatically

• ✦Usage data: lessons completed, streaks, exercise answers and accuracy, time spent in the app, feature interactions.
• ✦Voice/audio data: when you use the microphone in Dialecto (our in-app language assistant) or in a speaking exercise, the recording is uploaded to our servers and transcribed. See Section 5 (Voice Data) below.
• ✦Dialecto conversations: the text of the messages you send to Dialecto, and the replies generated for you. See Section 5A (AI Features) below.
• ✦Device and technical data: device type, operating system, app version, unique device identifiers, IP address, crash logs, and general diagnostic/performance data.
• ✦In-app economy data: virtual currency balances, hearts, streaks, and other gamification metrics tied to your account.
• ✦Purchase data: if you buy a subscription, our payments partner records the purchase and its status. We never receive or store your card details; Apple or Google processes the payment.

1.3 Information from third parties

• ✦If you sign in using a third-party authentication provider, we receive basic profile information (e.g., name, email) as permitted by that provider's settings and your consent.

• ✦Create and manage your account, and authenticate your access to the App;
• ✦Provide, operate, and personalize the App's core features (lessons, progress tracking, pronunciation feedback);
• ✦Process and improve AI-generated feedback (e.g., pronunciation scoring, conversational responses);
• ✦Monitor, maintain, and improve App performance and fix bugs;
• ✦Communicate with you about your account, updates, or support requests;
• ✦Analyze aggregate usage trends to improve the learning experience;
• ✦Comply with legal obligations and enforce our Terms and Conditions.

• ✦Consent — for optional features such as voice recording for pronunciation feedback, and marketing communications;
• ✦Contractual necessity — to provide the App's core services under our Terms and Conditions;
• ✦Legitimate interests — for app performance monitoring, security, and improvement, balanced against your rights;
• ✦Legal obligation — where required by applicable Philippine law.

• ✦Service providers who help us operate the App. We name them so you know exactly who receives what:

These providers are contractually required to protect your data and to use it only to provide services to us. We do not sell your personal data, and we do not use it to train third-party AI models.

• ✦Legal and safety purposes — if required by law, subpoena, or government request, or to protect the rights, safety, or property of Wika, our users, or the public.
• ✦Business transfers — if Wika is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, subject to this Policy's protections continuing to apply.

We do not share your individual usage data, voice recordings, or account information with other users or the public.

5.1

Voice recordings are used to transcribe what you said and to generate feedback on your pronunciation. They are not used to train Wika's own models.

5.2

Voice recordings are uploaded to our servers and sent from there to Groq, which transcribes them using the Whisper model. The recording is never sent to Groq directly from your device, and Groq receives no other information about you. We do not use your voice recordings for purposes unrelated to providing the App's core learning features without your separate, explicit consent.

5.3

Voice upload is a separate switch in Settings › Privacy & AI: with it off, the microphone path is disabled and Dialecto keeps working, text-only. You may also decline voice-based exercises where an alternative exercise format is offered in the App.

5A.2

Consent. Before your first Dialecto message, the App shows a disclosure naming the providers that receive your data on the Dialecto path — Google (Gemini), which generates the reply, and Cartesia, which receives the reply text to speak it — and asks you to opt in explicitly. Until you accept, nothing leaves your device on the Dialecto path. Your answer is one of three states:

• ✦Never asked — the default. The consent sheet appears the first time you open Dialecto.
• ✦Granted — Dialecto works.
• ✦Declined — Dialecto stays off, and you are not asked again.

If you decline, Dialecto is unavailable and every other part of the App continues to work normally.

5A.3

Revoking consent. You can turn Dialecto off at any time in Settings > Privacy & AI. Turning it off stops any further data being sent to those providers.

5A.4

What is sent. The text of your message goes to Google to generate the reply. Cartesia never receives what you wrote or said: it receives the reply Dialecto produced, and speaks it. If you never tap the microphone, no audio is ever sent — typing to Dialecto sends text only; when you do use the microphone, your recording goes from our servers to Groq to be transcribed first, and the separate Voice upload switch in Section 5.3 turns that path off on its own. Your name, email address, and learning history are not sent to the AI providers.

Google, Cartesia, and Groq are companies outside the Philippines. Sending your message to Dialecto means it is processed abroad. See Section 10.

5A.5

Reporting. If Dialecto returns something inappropriate or incorrect, you can report it from within the conversation. Reports are reviewed by our team.

6.2

While we take reasonable technical and organizational measures to protect your data, no system is completely secure, and we cannot guarantee absolute security.

6.3

Access to user data internally is limited to personnel who need it to operate, support, or improve the App.

7.2

You can delete your account from inside the App at Settings › Privacy & AI › Delete account, or from the Account card on your Profile. Deletion is immediate and permanent: it removes your authentication record and the associated profile, wallet, progress, dictionary, Dialecto conversation, and bug report rows, and clears locally cached data on the device. There is no grace period and no recovery. We will delete or anonymize any remaining personal data within a reasonable period, except where retention is required for legal, security, or legitimate business purposes (e.g., fraud prevention, dispute resolution). Deleting your account does not cancel a subscription bought through Apple or Google — manage that in your App Store or Play Store account.

7.3

TestFlight beta. During the TestFlight beta, learning progress, economy data (hearts, currency, streaks), and other in-app data could be reset or wiped as part of ongoing development. The beta has ended: under Terms of Service §16.4 that provision does not apply to any account now.

• ✦Be informed that your personal data will be, is being, or has been processed;
• ✦Access your personal data held by us;
• ✦Correct inaccurate or outdated personal data;
• ✦Object to processing of your data in certain circumstances;
• ✦Erasure or blocking of your personal data, subject to legal exceptions;
• ✦Data portability, where applicable;
• ✦File a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise these rights, contact us using the details in Section 12 below.

Email: marketing@wikaph.com — put "privacy" in the subject line and it reaches the person who handles data rights requests.

Data Protection Officer: Wika has not yet designated a Data Protection Officer. Until one is designated and named here, data privacy enquiries and requests under the Data Privacy Act are handled at the address above.